FAQ (Frequently Asked Questions)

  • Cleanse your face with your personal facial wash (You can also use a facial scrub instead of facial wash)

  • Unfold facial mask from packaging

  • Place facial mask on your face

  • Remove the air bubbles form on your face from facial mask by using your finger to move them to the side of the mask

  • Ensure that the facial mask sticks to your skin for 20-25 minutes

  • Remove facial mask

  • Massage the rest of the essence into the skin

  • Extra essence that could not be absorbed should be rinsed off.

  • Tone and moisturize

  • Do not leave the mask on your face for more than 30 minutes

  • Do not use facial mask when your face is not fully cleansed by a facial wash

  • Always tone and moisturize after using facial mask. It is not sufficient to depend on facial masks to achieve great skin. Daily facial routine is always required for great looking skin

  • Try out new facial mask for 2 times a week first to see whether it is suitable for your skin. If there’s skin irritation, stop using mask

  • You can apply facial mask sheet for 2-3 times a week

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How Often Should I Use The Mask?

This is dependent on your very own preference! At FairyCove, we loveeeee mask, using mask is now a once in every 1 - 2 days. The functions of masks is to maintain and prevent skin conditions from occurring. Remember, Prevention is Better Than Cure = )

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I Love XXX Mask, Should I Try Others Or Stick To It?

We strongly advice all of you to try the various mask types as much as possible as our skin conditions might adapt to a particular mask type resulting in an unproductive mask usage in the long run.

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How Is The Postage Cost Like?

**1 Facial Mask = 1 postage unit
  • 1 - 2 units = S$0.80
  • 3-6 units = S$1.00
  • 7-13 units = S$1.50
  • 14-23 units = S$2.55
  • 24-45 units = S$3.35
  • 50 units and above can opt for meetup
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How Long Do I Have To Wait For The Mask

Immediately! Well almost immediately, our mask are all in stock! We are not a spree organizer and we will post out your mask immediately upon receiving payment whereby you receive it within 2-3 working days! We are proud to say that our customers have given us

Click here to read the feedbacks that our customers have given us = )

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Is There A Minimum Number of Masks That I Have To Get? Like A Box?

NooooOOoooOO! Definitely, absolutely not, we at FairyCove are shoppers too! We understand how you feel when you just like to try something different. We catered to all orders! Even if it is just a piece of mask!!!

Click here to read the feedbacks that our customers have given us = )

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How Do I Know If My Order Form Has Been Submitted Or Payment Confirmed?

We at FairyCove pride ourselves on service excellence, our reply to all orders will within 24 hours, this is our promise to YOU. Do drop us an email upon payment so that we can send out your items ASAP
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