Terms & Condition

1. GENERAL INFORMATION

1.1 Payment Methods:
  1. POSB Savings
  2. UOB Current
  3. Paypal
1.2 Email: fairy_cove@hotmail.com
Do drop us a mail for any inquiries and we will reply to you within 1- 3 days.

2. HOW TO ORDER

At Fairy Cove we want to give you the best shopping experience you can get. As such we have devised a total of 4 different methods where you can order from us base on your preference!!! We will reply within 3 days! This is our guarantee to you!

2.1 Online Order Form

  • Just head to our "Order Form" in our blog and submit your preference!!! We will contact you with the total cost and await your confirmation!!! It is that easy!

2.2 Request for Order Form

  • It can be a hassle to do all the calculations and all of us in the end don't really like maths that much don't we = )
  • At Fairy Cove we have our own order form which is able to calculate all COSTS just for you with no other hidden costs. This is a totally HASSLE FREE method just for you. Just EMAIL: fairy_cove@hotmail.com us and we will send it to you
Upon filling up the form and sending it back to us, we will be sending you a confirmation order and we will be able to process with the postage of the products

2.3 Order Form

  • You can email us your preferred choice base on the below format and we will process it immediately and will send you the confirmation order. The format is as follows:

*****************************************************************************************************************
Details of Yourself!!!
Name:
Email address:
Bank Type & Account Number:
Collection Mode: Normal/Registered
Mailing Address:
Contact Number (Meetup):

Details of Quantity Wanted!!!

[Quantity] x Name of Mask

Total no. of Masks:

E.G.

My Beauty Diary
2 x Red Wine

Hokkaido Lover
2 x Sakura Whitening

Total : 4

*****************************************************************************************************************
2.4 Just Email Us What You Want

  • Sometimes we just want to kick back and relax and definitely we want to devise a method which is the most convenient for you
  • Just email us what the product description along with the quantity and we will calculate everything just for YOU and send you the total cost

3. POSTAGE AND PAYMENT

3.1 Postage & Payment
At Fairy Cove, we want to make all payment as hassle free as possible!!! As such we have devise a method of calculation which is totally hassle free!!! At the same time, do await our confirmation order!!!

3.2 Postage Charge
1 Facial Mask = 1 postage unit

1-2 units = S$0.80
3-6 units = S$1.00
7-13 units = S$1.50
14-23 units = S$2.55
24-45 units = S$3.35
50 units and above can opt for meetup

3.3 Registered Mail
  • $2.24 + Normal Postage

3.4 Handling Charges
  • All postage will have an additional $0.50 surcharge which includes a brown envelope/brown paper along with bubble wrap
  • We will send you a confirmation invoice to your email order upon receiving your orders. Upon payment, we will post out the masks within 2 days.
  • No changing or orders once we have sent the confirmation invoice
  • Any questions and queries, please email fairy_cove@hotmail.com
Fairy Cove will not be held liable for any item that is lost through mail

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